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Communicate Effectively with VoIP Phone Service

Revolutionize Your Communication with Cloud VoIP Services with Simon IT

Discover the power of Cloud VoIP phone services and transform the way you communicate with your business partners and clients. Our advanced cloud-based Voice over Internet Protocol (VoIP) solutions offer seamless connectivity, crystal-clear audio, and a host of robust features to enhance your communication experience. Say goodbye to traditional phone lines and embrace the flexibility, scalability, and cost-effectiveness of cloud-based VoIP technology. Whether you're a small business or a large enterprise, our reliable and secure Cloud VoIP phone services ensure uninterrupted communication, streamlined collaboration, and improved productivity. Explore our solutions today and take your communication to the next level in the cloud.

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By utilizing the internet to make phone calls, traditional phone lines are no longer necessary, resulting in cost savings.

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VoIP provides flexibility as employees can make and receive calls from anywhere with an internet connection, increasing productivity

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VoIP offers advanced features such as video conferencing, call routing, and voicemail-to-email transcription.

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Plus, VoIP is scalable, allowing businesses to easily add or remove lines as needed.

PBX Features

  • Auto Attendant

    • Dial by Name Directory

    • Intro Greeting

    • Post-Welcome Greeting

    • Dial by Extension

    • Multiple Language Auto Attendant

    • Configurable AA Timeouts​

  • Call Queues

  • Conferencing

  • Paging

    • Handset Paging​​

    • Overhead Paging

  • Transfer

  • Call Park

  • Hot-Desking

  • Attendant Console

  • Intercom

  • Call Recording

  • Music on Hold

  • Multi-Language IVR (Interactive Voice Response)

  • Time Frames

  • CNAM

  • E-911

  • QoS Monitoring

  • Voicemail Transcription

  • Desktop, Mobile, Web Applications

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  • What is VoIP?
    VoIP (Voice over Internet Protocol) is cloud-based technology that converts voice communication into digital data pockets and sends the information via internet connection rather than the traditional landline telephone infrastructure.
  • What are the benefits of VoIP?
    Advanced cloud-based VoIP services offer uninterrupted communication, streamlined collaboration, and overall improved productivity. A cloud phone system connects your desktop, mobile, and landlines and allows you to use your preferred devices from any desired location.
  • What kind of equipment is needed for VoIP?
    The equipment needed for VoIP is quite simple, all that you need (aside from service) is a phone (for example, Cisco, Polycom, Yealink, and Snom.) Many VoIP providers offer their users a virtual number service which will forward incoming calls to your preferred device, such as a mobile phone.
  • Can I keep my existing phone number and use VoIP phone?
    Yes, in 1993 the FCC (Federal Communication Commission) made number porting mandatory therefore, most VoIP providers allow you to port your phone number. There are some common requirements that must be met, such as paying the applicable porting fee.
  • Do I need fast internet connection to use VoIP?
    We always recommend fast internet connection for VoIP users. Having fast, reliable internet will ensure that you have high-quality VoIP. Underestimating your bandwidth can result in call quality issues, causing delays and dropped connections.
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